FAQs

Fundraising

Do you have any recommended wording about Mental Health UK for my fundraising page?

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Mental Health UK brings together over 40 years of expertise from four national founding charity partners to improve understanding and provide vital care. Individually we are mental health experts in our respective nations. Together we are an even stronger team.

Our way of collaborating allows more people across the UK to access support for their own mental health as well as friends, family members and carers.Living with a mental health condition can affect many aspects of daily life, from your physical health to your home, your work and ability to manage money.

Every year we provide thousands of people across the UK with practical advice and information to help understand and manage their mental health. Your generous donations help Mental Health UK reach more people affected by poor mental health with advice, support and information.

Here’s how your donation could help:

  • ÂŁ5 could keep online resources up-to-date, so that people living with poor mental health who need support with legal problems can access our online letter templates.
  • ÂŁ10 could print and distribute up to 30 copies of Mental Health UK’s information guide, helping young people to learn about mental health problems and where to find help.
  • ÂŁ20 could hire a room for 2 hours, giving a new support group the chance to meet for the first time.
  • ÂŁ30 could pay for a specialist adviser to answer a call from someone living with mental health problems and offer them personalised support and advice.
  • ÂŁ50 could provide art materials to a support group, helping members participate in a creative activity while building new networks with their peers.

Can I please have a collection tin/bucket for my fundraising?

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Please contact the team at events@mentalhealth-uk.org advising when/where you would like to hold your collection.

Please note it is illegal to carry out a public collection without a valid licence from the local authority. We can provide you with a letter for you to send them to apply for this authorisation. If you are collecting on private land, you must have the owner’s permission.

Can I use your logo for my fundraising?

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You cannot use our main Mental Health UK logo on your own materials, but we do have an “In support of” logo to show you are fundraising in aid of us. If you have any questions email us at events@mentalhealth-uk.org Download our 'In support of' Logo.

Can I gift Aid My donation?

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As long as you are a UK taxpayer and have paid the equivalent in income tax then yes.

There are some exceptions: if you are paying on behalf of someone else e.g. it is a collection, or it is payment for an event ticket, raffle or auction entry, or where you are receiving something in return.

Getting Started

Can I connect my fitness app with my MHUK profile?

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There are currently three fitness apps that connect with your MHUK profile:
Fitbit, MapMyFitness and Garmin.

Once you've logged in, go to 'My Account' at the top right of the page.
Click on 'My Page' 
Click on 'Add Activity' from the middle option bar
Click on the app you use, under the 'Connect your preferred fitness app' section.

Follow the instructions from there. It will take you to that app’s page, where you'll need to log in. 

Why can’t I see my activity on the leaderboard?

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There’s a short delay between when you enter your activity and when it shows on your profile. If you wait thirty minutes and come back to it, it should show. Please do get in touch if you can’t see it after that time at events@mentalhealth-uk.org.

How do I delete my profile?

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Please get in touch with us at events@mentalhealth-uk.org if you’d like to delete your MHUK profile.

My donation isn’t showing up against the person or the team I wanted to sponsor?

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We’re sorry to hear this. When you make a donation, you should have the option to assign this to a team or person that’s taking part in a MHUK event. If you didn’t get this option, or did but your donation isn’t showing on their page, please do get in touch with the team at events@mentalhealth-uk.org Thank you for taking a step forward for others.

The Cause

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Registration

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General

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